Dental Platform

24/7 Virtual Front Desk for Dental Practices

Handle patient scheduling, insurance questions, post-op instructions, and urgent symptom triage—all powered by AI trained to recognize when cases need immediate clinical attention.

Capabilities

Everything Your Front Desk Handles—Automated 24/7

Your patients get instant answers and scheduling around the clock. Your team gets reduced call volume and better-prepared appointments.

Scheduling & Appointments

  • New patient appointment booking
  • Existing patient rescheduling
  • Appointment reminders
  • Cancellation management
  • Hygiene appointment scheduling
  • Emergency slot coordination

Patient Support

  • Insurances taken
  • Pre-appointment instructions
  • Post-operative care guidance
  • Practice hours and location
  • Payment policy questions
  • New patient registration assistance

Clinical Communication

  • Symptom collection and triage
  • Urgent case escalation to dentist
  • After-hours emergency assessment
  • Treatment follow-up check-ins
  • Prescription refill coordination
  • Referral information and scheduling

What Sets Us Apart

Intelligent Clinical Triage

Most dental chatbots are glorified FAQs that can't tell the difference between "my gums bleed a little" and "I have severe facial swelling." Ours can. Our AI performs symptom analysis to assess urgency and provide your clinical team with context—so they can make informed decisions about patient care.

Smart Symptom Analysis for Better Triage

When a patient describes symptoms, our AI:

  1. 1Analyzes the symptoms and clinical context
  2. 2Assesses urgency level (routine vs urgent)
  3. 3Provides appropriate self-care instructions
  4. 4Gives your clinical team context for review
  5. 5Escalates to the right clinician at the right time

"This ensures patients get appropriate guidance while your team gets the context they need to prioritize care."

See It In Action

From Urgent Cases to Patient Education

Our AI handles everything from urgent clinical triage to routine educational questions. Here's how it works:

Example 1: Urgent Case

I have severe pain and swelling under my jaw that started yesterday. It's getting worse and I can barely open my mouth.
AI Assessment: HIGH urgency — severe pain, progressive swelling, limited mouth opening
I'm sorry you're experiencing this. I'm passing this information to your clinical team right away. Here's what can help right now: Apply a warm compress to the area, take over-the-counter pain medication like ibuprofen if you're able, and stay hydrated. Contact us by phone during work hours if symptoms persist.
Text Alert to Dentist:

"Urgent case flagged — severe jaw pain/swelling x 24hrs, worsening, limited mouth opening. Clinical evaluation recommended."

Dentist notified with full context Urgent appointment scheduled Chart pre-populated with symptom details

Example 2: Non-Urgent Case

My gums bleed a little when I brush my teeth.
AI Assessment: LOW urgency — appropriate for routine hygiene appointment
Occasional bleeding when brushing can be common and is often related to gum health. This is something we'd want to take a look at during a hygiene visit. Would you like me to schedule a cleaning appointment? In the meantime, try using a soft-bristled toothbrush and gentle circular motions.

Example 3: Educational Question

My dentist recommended a root canal. What exactly is that?
A root canal is a treatment to save a tooth when the inside (called the pulp) becomes infected or damaged. Your dentist removes the infected pulp, cleans the inside of the tooth, and seals it to prevent future infection. Most patients find it's no more uncomfortable than getting a filling, and it allows you to keep your natural tooth. Would you like me to schedule your procedure, or do you have other questions about what to expect?

Educational questions get clear, helpful answers. The AI knows when to provide information vs. clinical triage.

Virtual Front Desk + Clinical Intelligence = Complete Solution

What Patients Get

Immediate Support:

  • 24/7 appointment scheduling and changes
  • Office-specific information
  • Self-care instructions for dental pain
  • Post-op care guidance on demand
  • Confidence that urgent cases are flagged appropriately
  • Clear, jargon-free communication

What Your Team Gets

Efficiency & Clinical Context:

  • Pre-screened urgent cases with symptom summaries
  • Text alerts with clinical context before patient contact
  • Appropriate urgency levels (no false alarms)
  • Reduced after-hours interruptions for routine questions
  • Automated scheduling for routine appointments
  • Chart notes with patient-reported symptoms

Your Patients' Safety is Our Top Priority

How Our AI Works: Our AI performs symptom analysis to assess urgency and provide clinical context to your team—but all diagnosis and treatment decisions remain with your licensed clinicians.

Safety Principles:

  • Symptom analysis supports triage, not clinical diagnosis
  • AI provides education and guidance, not medical advice
  • All urgent cases escalate to clinicians for review
  • Trained to recognize limitations and defer to humans
  • Human dentists make all clinical decisions
HIPAA Compliant with SOC 2 Type II
Zero PHI retention
AES-256 Encryption
BAA available

Trust & Safety

Three Non-Negotiables

These principles are hardcoded into everything we build. No exceptions, no compromises.

Never Diagnoses or Prescribes

Our AI is designed with hard boundaries. It provides information and support, but always defers to licensed healthcare professionals for medical decisions.

Your Data, Your Control

Complete data sovereignty with flexible deployment options. Your patient data never leaves your infrastructure unless you explicitly choose otherwise.

Enterprise-Grade Protection

SOC 2 Type II certified, HIPAA compliant, and built with security-first architecture. Regular penetration testing and continuous monitoring.

SOC 2 Type II
HIPAA Compliant
GDPR Ready
ISO 27001