Privacy Policy

Lillian AI Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how Mantis Vision, Inc. ("Lillian AI," "we," "our," or "us") collects, uses, and protects information obtained through our website at Lillian.ai (the "Site"). This Site is informational only and provides general information about Lillian AI and our services.

This Policy does not govern our AI-powered products or services, which are provided to customers under separate agreements. If you have questions about how data is handled within the Lillian AI product, please contact your provider or insurance plan directly, or reach out to us at the address below.

Last Updated: January 2nd, 2026

2. Information We Collect

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries, contact form submissions, and demo or meeting requests
• Sending you newsletters, product updates, or marketing communications that you have opted into
• Analyzing Site traffic and usage patterns to improve the Site's content and functionality
• Maintaining the security and integrity of the Site
• Complying with applicable legal obligations

4. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers: We use third-party vendors for website hosting, analytics, email delivery, and CRM services. These providers access information only as needed to perform services on our behalf and are contractually obligated to protect it.
• Legal requirements: We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Lillian AI or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

We do not share mobile phone numbers or SMS opt-in data with third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies on the Site to:

• Remember your preferences and session information
• Understand how visitors interact with the Site through analytics tools
• Ensure Site security and prevent abuse

We do not use cookies for cross-context behavioral advertising. You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect certain Site functionality. Consult your browser's help documentation for instructions.

6. Data Retention

We retain personal information collected through the Site for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain our business records, and comply with legal obligations. Contact form submissions and marketing opt-in records are retained until you request deletion or unsubscribe. Automatically collected technical data is retained in accordance with our analytics provider's standard retention periods.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights with respect to your personal information, including:

• Access: You may request to know what personal information we hold about you.
• Correction: You may request that we correct inaccurate information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-out: You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at info@lillian.ai.

To exercise any of these rights, please contact us at info@lillian.ai. We will respond within the timeframes required by applicable law. We will not discriminate against you for exercising your rights.

8. State Privacy Law Disclosures

To the extent required by applicable U.S. state consumer privacy laws, the following disclosures apply:

The categories of personal information we collect through the Site are described in Section 2 above and include: identifiers (such as name, email address, and IP address), internet or electronic network activity information (such as browsing data and device information), and approximate geolocation data. We collect this information for the business purposes described in Section 3.

We do not sell or share personal information for cross-context behavioral advertising. We have not sold personal information in the preceding twelve months. We do not collect or use "sensitive personal information" as defined under applicable state privacy laws for purposes beyond what is expressly permitted by law. We do not engage in automated profiling that produces legal or similarly significant effects on individuals.

If you are a resident of a state with an applicable consumer privacy law, you may have additional rights, including the right to access, correct, or delete your personal information, and the right to opt out of certain data practices. To exercise any such rights, please contact us at info@lillian.ai. We will not discriminate against you for exercising your rights under applicable law.

9. Children's Privacy

The Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Policy from time to time. We will post the revised Policy on the Site and update the "Last Updated" date above. We encourage you to review this Policy periodically.

11. Contact Us

If you have questions about this Policy or wish to exercise your rights, please contact us at: